Privacy Policy
KENLY is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
Section 01
Overview
Welcome to KENLY's Privacy Policy. KENLY (Guangdong Kenly Electric Appliance Co., Ltd.) is a rice cooker and small household appliance manufacturer headquartered in Lianjiang City, Guangdong, China. We are committed to protecting the personal information of our website visitors, business partners, and customers.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, or engage with us for OEM/ODM business purposes. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We reserve the right to make changes to this policy at any time. We will notify you of any updates by revising the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed.
Applicable Scope: This policy applies to all information collected through our website and any related sales, marketing, or communication activities conducted by KENLY for B2B customers, including importers, distributors, brand owners, and sourcing agents.
Section 02
Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our website, and information from third-party sources to help us serve you better as a business partner.
Personal Information You Provide
When you submit an inquiry, request a quote, or contact us, we may collect the following:
- Contact details -- Full name, email address, phone number, WhatsApp or WeChat ID
- Business information -- Company name, country, business type (importer, distributor, brand owner, etc.)
- Inquiry content -- Product requirements, order quantities, target markets, customization needs
- Communication records -- Emails, messages, and correspondence related to business discussions
Automatically Collected Information
When you browse our website, certain technical data is collected automatically:
Device & Browser
IP address, browser type, operating system
Page Interactions
Pages visited, time spent, click behavior
Location Data
General geographic region (country/city level)
Referral Source
How you arrived at our site (search, referral, etc.)
Section 03
How We Use Your Data
We use the information we collect for legitimate business purposes, primarily to respond to your inquiries and support our OEM/ODM manufacturing services. We do not sell your personal data to third parties.
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Responding to Inquiries & Providing Quotes
To process your product inquiries, prepare customized OEM/ODM quotations, and communicate about order details, specifications, and pricing.
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Order Processing & Business Operations
To manage purchase orders, production scheduling, quality control communications, shipping arrangements, and after-sales support.
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Product & Service Improvements
To analyze website usage patterns, understand market needs, and improve our product offerings, website experience, and customer service processes.
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Business Communications & Updates
To send relevant product updates, new model announcements, certification news, or promotional information -- only where you have expressed interest or provided consent.
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Legal Compliance & Security
To comply with applicable laws and regulations, prevent fraud, protect the security of our systems, and enforce our terms and agreements.
Third-Party Data Sharing
We may share your information with trusted logistics partners, freight forwarders, or payment processors strictly for fulfilling your orders. We do not share your data with unrelated third parties for marketing purposes.
Section 05
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are aligned with industry standards.
SSL Encryption
All data transmitted between your browser and our server is encrypted using SSL/TLS protocols.
Access Controls
Access to personal data is restricted to authorized personnel only, with role-based permissions.
Data Minimization
We only collect data that is necessary for the purposes stated in this policy, nothing more.
Retention Limits
Personal data is retained only as long as necessary for business or legal purposes, then securely deleted.
While we implement strong safeguards, no method of transmission over the internet or electronic storage is 100% secure. If you believe your data has been compromised, please contact us immediately at the details provided in the Contact section below.
Section 06
Your Rights
Depending on your location and applicable data protection laws (including GDPR for EU residents), you may have the following rights regarding your personal data:
Right to Access
You may request a copy of the personal data we hold about you at any time.
Right to Rectification
You may request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
You may request deletion of your personal data, subject to certain legal retention obligations.
Right to Object
You may object to processing of your personal data for direct marketing or where processing is based on legitimate interests.
Right to Data Portability
Where technically feasible, you may request your data in a structured, commonly used, machine-readable format.
To exercise any of these rights, please contact us using the details in the Contact section below. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Section 07
Contact Us
Privacy Inquiries
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please reach out to us directly.
Send a Privacy Request
Your privacy request will be handled confidentially and in accordance with applicable data protection laws.
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